Returns & Exchanges

At Now You Know, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free 30-day return policy for most items in their original condition.

1

Initiate Your Request

Log into your account portal or visit our support page to enter your order number and email address to start the return process.

2

Prepare the Package

Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its unused, original state.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location near you.

4

Receive Your Refund

Once our team inspects the returned items, we will issue a full refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing